Resources to help you get started

  • Coding and Billing Forms

  • Reimbursement-Related Form

  • Sample Letters


Resources for patients who have been prescribed XGEVA®

Amgen Reimbursement Specialists Connect with an Amgen Reimbursement Counselor or schedule a visit with a Field Reimbursement Specialist

Patient Resource Guide Find co-pay and reimbursement resources* for patients with different kinds of insurance, or no insurance at all

Benefit Verification Submit, store, and retrieve benefit verifications for all your patients currently on an Amgen product

  • *Resources include referrals to independent nonprofit patient assistance programs. Eligibility for resources provided by independent nonprofit patient assistance programs is based on the nonprofits’ criteria. Amgen has no control over these programs and provides referrals as a courtesy only.
Coverage and reimbursement assistance

Benefit Verification Center

Tools and assistance that make access simpler

  • Insurance Verification
  • Prior Authorization
  • Billing and Claims Processing, Support, and Tracking

Co-pay Information for Your Patients

Patients with commercial insurance

The Amgen FIRST STEP§ program can help your eligible commercially insured patients reduce out-of-pocket costs for XGEVA®.

To enroll your practice, please call 1-888-65STEP1 (1-888-657-8371)(1-888-657-8371).

  • §Subject to program eligibility requirements and coverage limits. See for details. This program is not open to patients receiving prescription reimbursement under any federal, state, or government-funded healthcare program, such as Medicare, Medicare Advantage, Medicare Part D, Medicaid, Medigap, Veterans Affairs (VA), the Department of Defense (DoD) or TRICARE® or where otherwise prohibited by law.
  • The Amgen FIRST STEP Program Prepaid MasterCard® is issued by Comerica Bank pursuant to license by MasterCard International Incorporated. No cash or ATM access. MasterCard is a registered trademark of MasterCard International Incorporated. This card can be used only to cover co-payment for eligible prescriptions covered under the program at participating merchant locations where Debit MasterCard is accepted.


Referrals to Independent Nonprofit Patient Assistance Programs There are independent nonprofit patient assistance programs sponsored by Amgen that may be able to help patients afford the co-pay costs for their prescribed medicine.

Call 1-888-4ASSIST1-888-4ASSIST to find out more.

  • Program eligibility is based on the nonprofit’s criteria. Amgen has no control over these programs and provides referrals as a courtesy only.

Uninsured Patients

Amgen Safety Net Foundation is a nonprofit patient assistance program sponsored by Amgen
that helps qualifying patients access Amgen medicines at no cost.

  • We’re Here to Help

    Call 1-888-4ASSIST
    Monday to Friday
    9:00 am to 8:00 pm ET

    We’re Here to Help

    Call 1-888-4ASSIST
    Monday to Friday
    9:00 am to 8:00 pm ET

  • Amgen reimbursement specialist

    Whether by phone or in person, speak with someone who considers your case as important as you do

  • XGEVA® has confirmed coverage nationwide and claims are paid in a timely manner1,2

    Medicare Part B Lives1*

    Commercially Insured Lives1†

    XGEVA® coverage with prior authorization requiring step therapy.

    • *Medicare data as of June 2015
    • Based on analysis of XGEVA® coverage by 125 US commercial plans with 143 million lives; data as of June 2015
    1. References:
    2. Data on file, Amgen.
    3. Data on file, Amgen.